Shipping policy


DELIVERY LOCATIONS

Fort & Manlé offer both domestic and international shipping.

We ship all of our products using Australia Post and FedEx.

PROCESSING YOUR ORDER

An e-mail confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

Delivery is generally made completed between business hours Monday to Friday, unless shipping carrier offers delivery on a weekend.

TRACKING ORDERS

All parcels delivered within Australia automatically have tracking. If your order has not arrived please contact our customer service department for assistance of tracking at info@fortandmanle.com

International orders are sent with FedEx.  This service comes with tracking and your tracking number will be sent to you once it has been posted.

DELIVERY TIMES

We endeavour to dispatch orders within 2- 3 business days. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location it can vary from 2-7 days.

 

ORDERS SENT TO AN AUSTRALIAN ADDRESS

  • Free delivery (Australia wide) for orders over $100
  • Orders under $100 are sent with Australia Post standard parcel post which is calculated at checkout

ORDERS SENT OUTSIDE OF AUSTRALIA

  • Delivery costs vary depending on the country/location
  • Some parcels sent overseas will be quarantined by Customs until an additional fee is paid to Customs to release the parcel to you. Please check the applicable Custom laws in your country before placing your order. Fort and Manlé is not responsible for the rejection of your parcel